Useful Information
Foreign Office Information
If you require more in-depth travel advice you may find the following helpful:
Website: www.fco.gov.uk/knowbeforeyougo
Telephone: 020 7008 0232
Pregnancy
Regulations laid down by airlines require that ladies who are 28 weeks pregnant or more must have a doctor's note before they can fly. Ladies who are 32 weeks pregnant or more are generally refused travel. These regulations vary depending which airline you travel with so it is advisable that you check before you travel. We also advise that you consult your doctor before flying whilst pregnant.
Special Needs
Although we specialize in holidays for our customers we are not specialists in providing holidays to people who have special needs and who need special assistance. We will of course do everything we can to help you with your special needs if you advise us when booking your holiday.
Baby Equipment
Baby Equipment (Cots, High Chairs, Bouncers etc) is not available as standard in our villa's however it is available just request it when booking
Lost Property
It is essential that you take care of your belongings whilst on holidays as we can not guarantee that any lost items will be recovered. If items are left behind in the Villa we will do our best to make sure that they are found however, this is not always possible. For items that are recovered there will be a charge for postal. Jet Quest can not be held responsible for any loss or damage of your own personal property / possessions. It is important to ensure that you have adequate travel / holiday / sickness insurance in place.
Car Hire
Your hire car is an essential part of your holiday giving you the freedom to come and go as you please. Its best that you book your car hire before you travel to ensure it's reserved for you and to take advantages of lower pre-booked rates. Remember to book a car that is large enough for all occupants to sit in seats with seat belts and for all the luggage. We can advise on the best choice of cars from an economy care to a minibus at very competitive prices, more details are on our Car Hire Page. To drive you'll need a valid UK driving licence, held for a minimum of 1 year and be at least 23 years of age. Ensure you have your driving licence, passport and the vehicle rental documents with you at all times.
It is a legal requirement for motorists travelling to or transiting Spain to carry two red warning triangles to be placed, in the event of an accident or breakdown, in front of and behind the vehicle. In addition, drivers must have a spare pair of spectacles (if needed for driving), a spare wheel, and a full set of spare bulbs plus the tools to change them. If at any time you have to descend from your vehicle due to accident or breakdown, or whilst awaiting the arrival of the emergency services, it is obligatory to wear a reflective jacket. Failure to do so could result in a heavy fine.
Pets
Unfortunately pets are not allowed in any of our villas as they are privately owned.
Welcome Pack
Included in the cost of your holiday is a welcome arrival pack so you can have a drink and even a light meal at arrival at your villa. Please advise us of any allergies or vegetarian / vegan when booking your holiday and we will be happy to assist.
Using the phone
With the advent of mobile phone "roaming" most mobiles phones will operate in Europe allowing you to make and receive calls. Call charges can be high so please check with your network provider about the costs involved. For convenience and ease of contact with family and friends we do advise that if you have a mobile phone you take it with you.
Electrical Appliances
Electricity is supplied at 220v, most UK appliances such as hair dryers will work but you’ll need a two pin plug adapter which are usually supplied in each villa.
Swimming Pools
One of the main attractions is the exclusive use of your own pool. However, pools need some care and attention to ensure trouble free operation and to ensure your own safety.
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Non-swimmers, infants and young children should always be supervised when in or around the pool.
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Ensure the water level is not below the skimmer otherwise the pump may burn out. Top it up with the hose provided and take care not to splash too much.
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Diving is not allowed.
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Pools are serviced weekly and should be clean on your arrival. If there are a few leaves in the water they’ll cause you no harm and are easily removed with the skim net. Occasionally, particularly after rain storms, dust is washed into the pool, again this is quite normal and if not removed by the filtration process will be removed during the weekly service. Not a cause for concern.
If, however, the water is not clear and you can’t see the bottom, or if there is a green hue to the water, inform the Villa Managers, the pool will be attended to as soon as possible.
Pool Heating
Some pools have heating which is specified in the Villa description and is usually supplied for an extra charge. An electric heat pump is the most common heater, when used in conjunction with a bubble cover (if available) it will keep the water temperature very comfortable.
Currency
We advise that you only take a small amount of currency, as is is safer and easier to charge most things to your credit card. Credit Cards are accepted in most shops and restaurants. However we do advise that you confirm acceptance before you eat as it may cause embarrasment when the bill arrives. In addition, there are many ATM machines that will accept UK cards with your usual pin number, However some companies / banks will charge you for using your card abroad. We advise that you check with the company / bank before your holiday.
Baggage
Each airline decides on the amount of free baggage carried for each passenger. This allowance will be detailed on your flight tickets how ever the usual is around 20kg per person.
For further Information or to Book Your Villa Call 01443 670031
Alternatively Text : JQ1 Your Name & Address to 07855 784422
